Legal
Right of withdrawal
Last updated 2 October 2026
Draft – needs legal review. This text hasn't been reviewed by a lawyer yet. Items in highlighted brackets are still to be filled in.
This policy applies to consumers in the European Union and the United Kingdom.
Withdrawal information
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Fintenso International LLC, 7901 4th St N, St. Petersburg, FL 33702, USA, email: [contact email]) of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but it is not obligatory. You can also use the withdrawal function in the app: [link to the in-app “Withdraw from contract” function, required for online contracts since 19 June 2026 (Art. 11a Consumer Rights Directive)].
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Storage plans: if you requested to begin the service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry for digital content
For the licence and BoomCoins, which are digital content not supplied on a tangible medium, the right of withdrawal expires once we begin performance, if you have
- expressly consented to us beginning performance before the end of the withdrawal period,
- acknowledged that you thereby lose your right of withdrawal, and
- received a confirmation of the contract from us, including your consent and acknowledgement.
At checkout, you can choose to start immediately and give this consent. If you don't, you can use StudyBoom after the withdrawal period. [Confirm how the app handles purchases without consent.]
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Fintenso International LLC, 7901 4th St N, St. Petersburg, FL 33702, USA, email: [contact email]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content / the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.